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Global experience in implementing Sage X3

Experience counts in the professional services sector for advanced business software systems.

Experts tell us that an estimated two thirds of all advanced business system projects failing to meet buyer expectations regarding cost, time or expected business benefits, with one third of these failures never actually switching over to their new software system. It may sound disingenuous however real experience in advanced business software system project management, supported by consulting resources who really know their products, is super critical to enable companies and enterprises to capitalise on an investment in a new business software system. For a growing number of industries, competitor adoption of technology advancements led by Industry 4.0, Big Data, Mobility, Ai & the IoT has produced increased global competition making modernisation of their company’s business systems an imperative.  Unfortunately, for many of the companies who have invested in new advanced business software systems they are still missing out on the business benefits due to selecting software designed for last centuries business environment; by partnering with inexperienced consultants & professional services firms who lack structure, project process and the disciplines to deliver advanced business systems.

CitySoft de-risks our client’s investment in advanced software systems by choosing to represent Global advanced business software vendors, & by investing in product & project experts passionate about delivering and supporting our clients.

Positive Project Outcomes


Our product leaders who head up each of CitySoft’s consulting teams are industry veterans, many of whom have worked for the software vendors CitySoft represent. Our teams contain a mix of product experts both functional and technical and consultants who have worked in small, medium and large companies and enterprises, who understand not only business software but the people, the challenges and the areas where the business software system can deliver maximum value to our clients. This mix of resource disciplines underpinned by quality project management, and an overarching project governance layer, ensures CitySoft clients fit neatly into the third of companies and enterprises who experience a positive project outcome, and who obtain the investment outcomes they hoped to achieve at the outset of their advanced business software project.

Damian Burke from Kookaburra Sport with CitySoft Company Director Ian Hill as part of Sage promotional video Kookaburra Sports – multi-country requirements

The CitySoft project delivery methodology ensures the right people and processes are in place at the appropriate times, and that our clients receive optimal value from our expertise and project services. We de-risk our client’s investment in advanced business software by following proven project processes that lead to project success. Whilst others take short-cuts and put pressure on cost, time and the quality of the outcomes we focus on results that deliver you the greatest return on investment. Our solutions are built on quality software from reputable vendors; are well considered by experienced business analysts, properly implemented and well supported.

CitySoft UK sells, implements and supports the four Sage X3 suites along with a select number of Sage X3 independent software vendor extensions.

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